Responsible Gaming

Spinsy Casino is committed to promoting responsible gaming and helping players keep gambling enjoyable, informed and within their control. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. This page explains practical steps you can take, the account tools that may be available, and where to seek support if gambling is becoming difficult to manage.

Players Also Enjoy

Lucky Tiger 2

tadagaming

Bank Maker

mancala

Frosty Charms

retrogaming

Max Megaways

bigtimegaming

Mirror House

kagaming

Blackbeard's Bounty

bgmng

Gamble responsibly

Before you play, decide how much time and money you are comfortable spending. Only gamble with money you can afford to lose after your essential living costs, financial commitments and other priorities have been covered. Set a clear budget and treat that budget as the maximum amount you will spend, rather than an amount you are expected to use.

Jump to

Gamble responsibly Tools to help you stay in control Recognising when gambling may be a problem Getting help and taking action

Gambling outcomes are based on chance. No strategy, system or pattern can guarantee a win, and previous results do not determine future results. A losing streak does not mean that a win is due. Avoid increasing your stakes to recover losses, borrowing money to gamble, or using money intended for rent, bills, food, savings or other important needs.

Set a spending limit before you start and stop when you reach it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from everyday spending and household finances.
Do not gamble when you are upset, tired, under the influence of alcohol or drugs, or trying to escape personal problems.
Never chase losses or raise your stakes because you believe a win is overdue.
Keep your account details private and do not allow other people to use your account.
Review your gambling activity regularly so you understand how much time and money you are spending.

You must meet the applicable minimum legal age requirements to use gambling services in Australia. If you are underage, do not create or use an account. Parents and guardians should take reasonable steps to prevent children from accessing gambling websites, including using device controls, account security and appropriate filtering tools.

Tools to help you stay in control

Account controls can help you manage your activity before it becomes a concern. Depending on the services available through your account, you may be able to request deposit, spending or wagering limits, a cooling-off period, or a temporary break from gambling. Limits are intended to support your plan and should be selected carefully before you play.

A limit is not a target. Choose an amount and period that reflect your personal circumstances, and consider setting limits lower than the maximum amount you could afford. Once a limit or break has been requested, changes may be subject to safety procedures and may not take effect immediately. Check the relevant account information and follow the instructions provided when making a request.

Self-exclusion

Self-exclusion is a stronger step for people who want to stop gambling for a specified period or indefinitely. If you request self-exclusion, access to relevant gambling services may be restricted or closed in accordance with the applicable process. During a self-exclusion period, you should not attempt to open another account, use another person’s account or find ways around the restriction.

If you want a break, use the available customer support or account management channel and clearly state that you would like to pause your gambling or request self-exclusion. You may also wish to remove gambling applications, block access to gambling websites, unsubscribe from promotional communications and ask a trusted person to support you.

Practical ways to reduce access

Log out after each session and use a strong, private password.
Remove saved payment details where possible.
Use banking controls or payment restrictions available through your financial institution.
Install website or device blocking software designed to restrict gambling access.
Avoid keeping gambling funds readily available on devices you use every day.
Tell a trusted family member or friend about your decision to take a break.
Turn off promotional notifications if they may encourage you to play.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It may develop gradually, and you do not need to experience every warning sign before asking for help. Early support can make it easier to regain control and protect your finances, relationships, work and wellbeing.

Spending more time or money gambling than you planned.
Trying to win back money you have lost.
Feeling restless, irritable or preoccupied when you are not gambling.
Hiding or minimising your gambling from family, friends or colleagues.
Borrowing money, selling possessions or missing payments to continue gambling.
Using gambling to cope with stress, loneliness, anxiety or low mood.
Neglecting work, study, relationships, health or other responsibilities.
Repeatedly promising to stop or cut back but finding it difficult to do so.
Feeling guilt, shame, anxiety or distress after gambling.
Continuing to gamble despite financial, personal or emotional harm.

If any of these signs sound familiar, consider stopping play and seeking independent support. You do not have to manage the situation alone. Speaking honestly with someone you trust can be a useful first step. A qualified counsellor or gambling support service can help you understand your options, make a plan and address related financial or emotional concerns.

If gambling is affecting someone close to you, you can also seek advice for yourself. Family members and friends may experience stress, financial pressure and uncertainty, and support is available for them as well. Avoid lending money to fund gambling, and consider obtaining independent financial or legal advice where appropriate.

Getting help and taking action

For independent assistance in Australia, consider contacting a recognised gambling-help service, health professional, financial counsellor or local community support organisation. Australian gambling support services may offer confidential information, counselling, self-assessment tools and guidance for both people who gamble and those affected by another person’s gambling. Search for an official Australian service in your state or territory, or speak with your doctor about suitable support.

If you feel at immediate risk of harming yourself or someone else, or you are experiencing a serious crisis, contact emergency services or an urgent mental health service in your area. Your safety comes first. Gambling should never put your physical or emotional wellbeing at risk.

If you want to stop today

Stop gambling and do not try to recover recent losses.
Request a break, account restriction or self-exclusion through the available account support process.
Move available gambling funds away from your usual spending account where appropriate.
Tell a trusted person what is happening and ask them to help you follow your plan.
Contact an independent Australian gambling support service or qualified professional.
Review bills, debts and other commitments, and seek financial counselling if money has been affected.
Remove access to gambling websites, applications and promotional messages.

Spinsy Casino supports informed choices and safer gambling practices. We may provide responsible gaming information, account controls and assistance with requests relating to limits, breaks or self-exclusion, subject to the applicable account process and legal requirements. We cannot guarantee that gambling will be free from harm, and no tool can replace a personal decision to stop or professional support when it is needed.

Please review this page before playing and whenever your circumstances change. If gambling no longer feels recreational, take action early, pause your account and seek independent help.