Betting Rules

You should review the selection, stake, odds, potential return and any other details carefully before confirming a bet. A bet is normally submitted when you select the relevant confirmation option and the website accepts the transaction. Displayed information may change before acceptance, particularly where odds, markets or event conditions are updated.

A bet is not valid unless it is recorded in your account or otherwise confirmed by the betting system. A message, screen display or payment request that does not result in a recorded bet should not be treated as confirmation. You should check your account history after placing a bet and retain any available reference or confirmation details.

Spinsy Casino may refuse, limit, suspend or cancel a bet where permitted by the applicable terms. This may occur because of a technical problem, a pricing or display error, suspected misuse, duplicate transactions, account restrictions, an event issue or a requirement to comply with legal or security obligations. Where a bet is cancelled, the usual outcome is that the affected stake is returned, subject to the relevant rules.

Errors and technical interruptions

If an obvious error affects odds, selections, markets, balances or settlement information, Spinsy Casino may correct the error and adjust or void the affected transaction where allowed. An obvious error can include a price that is clearly inconsistent with the market, a duplicated market, an incorrectly described event or a technical display problem. You should not rely on an error to place a bet or obtain an unintended advantage.

Internet connections, devices and third-party networks can affect the timing or display of betting information. You remain responsible for checking that a bet has been accepted. If the website becomes unavailable or a transaction is interrupted, do not repeatedly submit the same bet without first checking your account history, as this could result in duplicate transactions.

• Only funds available in your betting balance may be used for a stake.
• A bet cannot normally be changed after it has been accepted unless a specific feature or rule allows it.
• Pending, rejected, cancelled and settled transactions may be shown separately in your account history.
• The system record is used to assess whether a bet was accepted, subject to applicable consumer and legal rights.

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only use money you can afford to lose. Consider setting personal deposit, wagering or session limits where these tools are available. Take regular breaks and avoid gambling when affected by alcohol, stress, fatigue or other circumstances that may affect your judgement.

• Do not chase losses or increase stakes to try to win back money.
• Do not borrow money or use essential household funds for gambling.
• Keep track of your deposits, bets, wins and losses.
• Use available time-out, self-exclusion and account restriction tools if gambling is no longer enjoyable or controlled.
• Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.

If you believe a bet has been settled incorrectly, a transaction is missing or an account issue has occurred, review your account history first and raise the matter through the support channel made available on the website. Include your account information, transaction or bet reference, relevant dates and a clear description of the issue. Do not include passwords or unnecessary sensitive information.

Complaints are reviewed using the available account, transaction and system records. You may be asked for further information to verify your identity or understand the issue. Spinsy Casino will aim to respond within a reasonable period, although complex matters, technical investigations and verification requirements may take longer. If you are not satisfied with the outcome, follow any escalation information provided through the website.

These Betting Rules should be read with all other applicable website terms. If there is an inconsistency, the specific rule displayed for the relevant product or market may apply to that bet, subject to the law and the broader Terms and Conditions. Nothing in these rules is intended to exclude or limit rights that cannot legally be excluded under Australian law.